Commission a pet portrait

Acceptance

It is not necessary for the Client to have signed any document for these terms and conditions to apply. If the Client commissions a portrait from Nicola Heather Art then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

Please read these terms and conditions carefully. Any commission or use services implies that you have read, understood and accepted these terms and conditions.

Price Quotations

Charges for services to be provided by Nicola Heather Art are defined in the price quotation that the Client will receive, upon request, via email. Quotations are valid for a period of 30 days. Nicola Heather Art reserves the right to alter or refuse to honour a quotation after expiry of the 30 days.

Additional Expenses

The Client agrees to reimburse Nicola Heather Art for any additional expenses incurred for the completion of the work. Examples of these instances would be postage charges, extra travel expenses for delivery etc.

Photo Provision

The Client will be required to provide suitable photographs for the commission work to be produced. The Client must have permission to use such photographs & it is their responsibility to not breach any copyright laws.

Artwork progress

Once work commences on a Clients portrait, Nicola Heather Art will email photos of the progress of the Artwork & an estimated completion date.

At this stage minor alterations can be made to its design content.

Nicola Heather Art reserves the right to share “painting in progress” photos to social media unless the Client expresses this not to be done. eg a surprise present

Once Artwork is complete Nicola Heather Art will email the Client a watermarked digital photo of the finished portrait. At this stage only very minor adjustments can be made.

Copyright

Nicola Heather Art retains the copyright to the artwork created from the Clients photo. Nicola Heather Art is allowed to use the image to reproduce merchandise, enter into competitions and use as appropriate unless the Client states in writing not to do so.

Nicola Heather Art reserved the right to display the artwork on their website and social media pages. If a Client is unhappy about the artwork being displayed, they must declare this upon placing the commission.

The Client retains ownership of the artwork but must obtain permission to share the artwork on social media. If the client wishes to make any reproductions of the Artwork then this must be arranged through Nicola Heather Art only.

Deposit

Nicola Heather Art requires a 50% deposit from the Client to confirm a commission slot. This deposit is non refundable

Payments

Invoices will be issued by Nicola Heather Art upon completion of the Artwork & before collection/delivery. Invoices are primarily sent via email. The Client will also be required to provide a current postal address to receive hard copy invoices. Payment in full is due within 7 days of invoice. Please note, unless specifically agreed to by both parties prior to the issuing of an invoice, Nicola Heather Art does not accept payment in part or via instalments.

Nicola Heather Art accepts payment by the following methods (in order of preference):

Bank Transfer (BACS)
Credit/Debit Card*
PayPal*

* Please email Nicola for complete payment details.

For termination before completion of commission

If the client chooses to terminate the services of Nicola Heather Art after agreeing a commission arrangement but before the commissioned project is complete, Nicola Heather Art reserves the right to retain any non-refundable deposits paid.

Should the Client cancel the commission agreement after the Artwork has been completed, Nicola Heather Art reserves the right to charge up to 85% of the total projected costs. The scale of the charge will be dependent on the discretion of Nicola Heather Art and the stage of the project at the time of cancellation.

If communication breaks down on the part of the Client for a period of 30 days (that is, the Client fails to reply to a communication from Nicola Heather Art ) Nicola Heather Art will issue a warning email. If this warning email is not replied to (and communication does not resume) with a following period of 30 days, Nicola Heather Art reserves the right to terminate the commission. In this event, all deposits paid will be retained by Nicola Heather Art and the commission will be cancelled.

If the Client wishes to continue the commission at a later date they will be required to request a new project quotation, sign a new Commission Agreement and pay a further non-refundable deposit.